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Last updated 6th February 2019
Purposes for collecting your Personal Information
The Personal Information we collect and process serves the purpose of providing, maintaining and improving our Services to our Users. This includes establishing and maintaining a commercial relationship with our Users, understanding the needs and requirements of our Users, informing Users about new features, products and services, process billing and the collection of any fees, as well as conducting surveys and getting feedback from Users.
The provision of Personal Information by the User is voluntary, however indispensable for rendering the Services. By using our Services, you agree to the collection and use of information in accordance with this Policy.
Personal Information means
The term “Personal Information”, refers to any information which, either alone or in combination with other data, enables us directly or indirectly identify, contact, or locate the User to whom such information pertains, such as your name, username, contact details (email address, registered address, tel. number etc.), proof of identity (passport, ID card, driver license) or any unique identifier such as an IP address, device ID or other online identifier, your transaction history including your records of payments.
Retention of Personal Information
We will retain your Personal information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. In accordance with our record keeping obligations, we will retain Account and Personal Information for 5 years after an Account is closed. In accordance with your right to your Personal Information, you can at any time obtain the confirmation whether or not the personal data concerning you is being processed by contacting us at.
Protect your Personal Information
As many protective measures as we take, there are also certain measures you can take to safeguard your Personal Information. Do not sharing your Personal Information with others unless you are absolutely sure you know with whom you are dealing, and clearly understand and agree to the purpose of their request for it. Do not keep sensitive Personal Information in your e-mail inbox or on Webmail. Always use strong passwords and always use two-factor authentication (2FA), where available, and remember to change your password regularly.